How Can I Submit eManifest Info to Customs?

What is Section 321?

Section 321 is a CBP shipment release type for low-value shipments valued at less than $800. These eCommerce shipments can be imported by a person or company every day as long as the shipment value is less than $800. Customs City Global Solutions provides upload file formats in JSON or CSV allowing a company to upload thousands of shipments at a time saving you time & money.

24/7 Email/ Fax Processing Centre

Carriers complete their completed eManifest Request form (see below) and accompany their pro-bill and commercial invoice and send to Customs City using one of the following ways:

  • Email- [email protected]
  • Fax- 1-888-279-4535
  • Complete request using Customs City online request form (see below)

After Customs City receives your paperwork, it will be reviewed by one of our compliance specialists who will verify that all the required information is available on the forms.

After verification of the paperwork the next steps in the eManifest process are as follows:

Printable Forms

To submit an ACE eManifest Request by email/fax
To submit an ACI eManifest Request by email/fax

ACE/ACI eManifest Online Request Forms

Click below to complete an ACE eManifest request online
Click below to complete an ACI eManifest request online

Online Request Forms for Adding Truck, Trailer & Driver Info

Truck eManifest Features

Security
All data is encrypted using military-strength encryption
Performance
Lightening-fast portal performance means you can finish entering eManifests quick & easy and drivers spend less time waiting at the border
24/7 Free Support
Contact us via live chat, email, telephone or open a case using our customer support portal
SMS Text Alerts
Get an SMS message on your phone when the customs broker files the entry for your shipment. This way you know when you’re clear to cross the border
Email Alerts
Lightening-fast portal performance means you can finish entering eManifests quick & easy and drivers spend less time waiting at the border
Print ACE/ACI Cover Sheets
After your ACE or ACI trip is accepted, print your barcoded cover sheet which the driver can hand to the Customs officer when crossing the border
Customer Billing Portal
Login to make a payment, print invoices and statement of accounts
Integration Options
upload JSON or CSV files. Connect to our API & send JSON messages
Customs Compliance
Our team has a deep understanding of customs rules and compliance. Leverage our team’s knowledge to make crossing the border a seamless process of your operations

Truck eManifest Shipment Types

Compare Services

Customs City Global Solutions Inc. offers more value and better features vs. the competition.

Truck eManifest Price Plans

Pricing is per transaction sent to CBP on a monthly basis. Responses received by CBP and sending updates or deletes to CBP are not charged. ACE/ACI Truck eManifest counts as a transaction

  • Select your plan

  • Number of transactionsNumber of transactions
  • CBP & CBSA ResponsesCBP & CBSA Responses
  • 24/7 Support24/7 Support
  • On-Boarding AssistanceOn-Boarding Assistance
  • Free Plan

  • $0

    per month

  • Number of transactions10
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • 75 Plan

  • $89.95

    per month

  • Number of transactions75
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • 150 Plan

  • $149.95

    per month

  • Number of transactions150
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • 300 Plan

  • $249.95

    per month

  • Number of transactions300
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
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  • Select your plan

  • Number of transactionsNumber of transactions
  • CBP & CBSA ResponsesCBP & CBSA Responses
  • 24/7 Support24/7 Support
  • On-Boarding AssistanceOn-Boarding Assistance
  • 450 Plan

  • $374.95

    per month

  • Number of transactions450
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • 600 Plan

  • $499.95

    per month

  • Number of transactions600
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • 1500 Plan

  • $649.95

    per month

  • Number of transactions1500
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
  • eCommerce Plan

  • $924.95

    per month

  • Number of transactionsUp to 100,000. Additional transactions 2 cents each
  • CBP & CBSA Responses
  • 24/7 Support
  • On-Boarding Assistance
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Why Customs City?

We believe that by adopting modern technologies and combining with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. Customs City will make your eCommerce customs compliance process seamless and cost effective.

Frequently Asked Questions?

Yes! You can sign up for a 30 day FREE trial of Custom City Global Solutions Inc. today! It’s risk-free and there is absolutely no financial obligation. After your free month’s trial, we’ll call to see how you’ve made out.

No, we do not charge a setup fee. You receive free training by phone and free support.

Customs City Global Solutions Inc. uses an automatic billing system. You’ll automatically be charged for the lowest plan that you qualify for in a given month.

Billing happens at the end of each month. You can choose to receive your invoice by mail or electronically.

We accept Visa and Mastercard and physical cheques. For Canadian customers, we also offer online banking.

No, We only offer billing monthly.

No problem! Many large carriers use Customs City and regularly have many thousands of shipments each month. Large Customs City clients love that their payment plans are not transaction-based, are predictable and do not increase. Customs City works great for some of the largest carriers in North America.

Just give us a call and let us know. We do request 30-days notice.

Book a Free Consultation Today