Our all-in-one solution for your cross-border US eCommerce shipments tailored based on your business needs

Do you have a high volume of D2C shipments and looking for ways to streamline your US customs clearance process and be more cost-effective? Let us help your business! We offer an all-in-one solution, where your customs clearance process is easy, and products are delivered on time at the most competitive rates that are available in the market.

Our network of US-licensed customs brokers, bonded warehouses, logistics companies, and fulfillment centers are here to make your DTC process easy and cost-effective.

Customs City’s USA eCommerce Customs Clearance Service Process

Air Process:

eCommerce Shipper
Customs City
Customer uploads Excel or CSV file with required data such as AMS Air,, & Type 86
Customs Broker
Reviews, validates, and submits to CBP
Warehouse/CFS
Picks up the shipments from the airline, separates the shipments that are on hold from released shipments, CBP inspects the holds
Last Mile
Once shipments are released, then warehouse delivers to the last mile carrier

Ocean Process:

eCommerce Shipper
Customs City
Customer uploads Excel or CSV file with required data such as AMS Ocean, ISF, & Type 86
Freight Forwarder
Reviews & submits AMS Ocean & ISF to CBP
Customs Broker
Reviews, validates, and submits Type 86 to CBP
Warehouse/CFS
If the container gets flagged for scanning it will have to be taken to a CFS that can do the scanning. After that it would go to the designated CFS and CBP inspects any shipments that are on hold
Last Mile
Once shipments are released, then warehouse delivers to the last mile carrier
Truck Process:
eCommerce Shipper
Customs City
Customer uploads Excel or CSV file with required data such as Truck eManifest & Type 86
Trucking Company
Reviews & submits Truck eManifest to CBP
Customs Broker
Reviews, validates, and submits Type 86 to CBP
CBP inspects any
CBP officer makes release decision at the border
Customs City’s Partners:

What our customers say about our eCommerce service

“Customs City was great from the start. The knowledge that their team brought to the table allowed us to greatly improve our physical importation processes. Also, the simplicity of their program and ease of integration allowed us to optimize our internal systematic processes. I have nothing but good things to say about Custom City’s team, technology, and pricing. I couldn’t have asked for anything more from this company,”

Bill, Managing Director, Evolve Supply Chain Solutions

Recent Changes in e-Commerce Customs Compliance Process

The rise of e-commerce shipments is also shifting the focus how Customs handles the processing of large volumes of small boxes.

● Mandatory security requirement
● Cargo may also be released on the manifest
● Air and Truck

● Electronic release within 30min
● PGA shipments
● Air, Ocean, and Truck
● More efficient and less complicated release than a formal entry
● Release at CFS and Save MPF (merchandise Processing Fee) and

● The grouping of shipments of smaller size and weight at the origin and sent on a direct flight to the destination country
● Implemented in the US for large volume e-commerce shipments
● Packages are labeled with domestic shipping labels at origin and last-mile carrier will deliver once cargo reaches the destination country

A one-stop-shop for B2C or D2C US eCommerce shipments

Why Customs City?

We believe that by adopting modern technologies and combining with the knowledge of Customs & Trade we can deliver the optimal solutions for our customers. Customs City will make your eCommerce customs compliance process seamless and cost effective.

Book a Free Consultation Today